Browse our answers to frequently asked questions below.
Our app helps pet owners assess symptoms and blood report to determine whether their pet may need emergency care, a vet visit, or home monitoring, plus complementary functions including medical record storage, clinic locator and AI chatbot
No. This app does not replace professional veterinary care. It provides guidance only.
Currently supports dogs and cats.
Yes, you can.
Yes, you do
Yes. A licensed veterinarian has contributed to the development and review of our triage protocols. The app provides general guidance based on established veterinary best practices. However, it does not provide diagnoses or replace an in-person veterinary examination.
Triage and diagnosis serve different purposes. Triage helps determine how urgent a situation may be — for example, whether your pet needs emergency care, a veterinary visit soon, or home monitoring. Diagnosis is the process of identifying a specific medical condition. Diagnosis requires a licensed veterinarian to perform a physical examination and, in many cases, diagnostic tests such as bloodwork or imaging. This app provides triage guidance only. It does not diagnose medical conditions or replace an in-person veterinary exam.
Not yet. The offline version will be launched in the near future.
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